Jewelry Care Instruction
- Protecting your privacy is very important to us at Sigalie.
- We don’t pass on your personal information to others.
- Sigalie is committed to protecting your privacy. We do not sell, trade, or rent your personal information to others under any circumstance.
- All Sigalie jewelry is handmade with natural stones, so colors and sizes can be a little different.
- To protect your jewelry, avoid contact of liquids especially perfumes, lotion, etc.
- Never use any chemical jewelry cleaners on the jewelry.
We will accept returns within 45 days from the date the package was sent out. A full refund will be issued with the returned Jewelry in its original condition. Excludes shipping and handling costs.
If for some reason your item is damaged, please return back to us, we will repair it and exchange it right away.
Shipping and Handling:
- We ship all over the world, our polices are targeted at ensuring a positive customer experience.
- All orders received will be shipped within 7 business days.
- Orders are processed and shipped between, Monday- Friday.
- Flat rate of $9.95 for shipping and handling
- Sigalie ships via United States Postal Service or UPS ground.
- Please add one day to shipping time frames during holidays as most carriers are closed.
Our studio is located in Los Angeles. If you have a question about a product or your order, please contact us. It’s important to us to receive your feedback. If you are happy with your purchase, please let us know. Furthermore, if you are unsatisfied with your jewelry, please, let us know. Sigalie customer service goal is simple; we are committed to providing our customers total satisfaction.
Release and Indemnity
You agree to waive any claims you may have now or in the future against Sigalie.